Returns & Exchanges
Interscope Records is committed to providing high-quality merchandise to our fans, but we understand that sometimes an item may not meet your expectations. We offer a 30-day return window for most items in their original, unopened condition to ensure your complete satisfaction.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring that all vinyl records, apparel, and collectibles are well-protected for transit.
Ship the Items
Print the provided prepaid shipping label and drop your package off at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing